Customer Testimonials
Service rep was extremely friendly, helpful an)d knowledgeable. Got in early and out quick
Went to the dealership for my inspection sticker today and was met by Madison Davidson she was 👍 great
Madison was very helpful and gave me up to date information. Will come back next tome
Madison Davidson was great to work with,she really took care of me and my needs!
Dropped off, got a ride home and then they delivered my truck to my house! Awesome.
Got me a great deal on my vehicle… love the service…
Service technician that assisted me today was very professional, responsive, acknowledged that I needed assistance and asked how he could help..
We traded a vehicle that we only had for about eight months and the staff at Rountree did an amazing job getting us the best deal possible that would not leave us losing a lot due to early trade in. I will definitely buy my next truck from them.
Super easy and friendly staff! They had my oil change done extremely quick! 10/10 recommend!
Provided good service for my sons F150. Service provider kept me informed during process, even when parts were delayed.
Scheduling an appointment was very easy and the people are friendly and very willing to help
Very quick service from Madison. She was so polite and quickly handled the problem with needing four new tires on our Ford Edge. A checkup was also done. Thanks
I was very pleased with everyone I dealt with. Professional and very friendly! I would recommend this dealership to anyone
The staff was friendly and professional, and the mechanics are very thorough when servicing your vehicle.
Took my car in for 1st oil change with my service agreement. Filter & oil & filter tires rotated/home delivery service nice. Staff very pleasant.
The service advisor was very helpful and courteous. The oil change and alignment was complete as scheduled. Thank you.
The service I received was executed expeditiously with courtesy and respect. I was in and out to make another important appointment without a long waiting period.
Good followup on issues that were presented. Software updated and issues resolved. Thx for the good work.
Friendly, helpful and did the work correctly. Would recommend to a friend. Will go back
Janet was great! She helped me so much. Answered all my questions and was very professional.
They fixed my car in a timely matter. The advisor wasn't good at calling me back though. When you leave a message, the adviser's name is not on the system. It's a random number so I wasn't sure if my advisor got the message. She did get the message because the work was done but i was in limbo for two days. Work was great. I spent over $600. I was surprised i didn't get a car wash. But other than that, I was treated well and I got my vehicle back in a timely matter
Diagnosed problem and serviced my Explorer ST quickly. Stephen was great at communicating with me.
Great service. They were able to get repairs done in a timely manner and had me back on road in no time
Quick and friendly service, Madison was great. My car was ready when promised. I will recommend you
Rountree Ford is a very good dealership with exceptional sales people, as well as a great service department. In fact, I had my 2015 Ford Edge serviced yesterday and the Service Writer Ms Zawn Ivory was very helpful and made me feel comfortable and cared for. I will return for other services.
They did a great work on the recall and keeping us posted on the work!
Amazing service! I highly recommend. They got my truck running great again, will definitely be back if any other future problems arise!
Service was good! Loved the delivery back to me! Only part I did not like was the number of days left at the dealership before they would diagnose problem & start repairs.
Prompt "The Works" finished in record time! I can't think of 15 words to say, how about that.
Roundtree Ford have always been a Top notch Dealership I would gladly recommend your Dealership to my friends.
I was greeted upon arrival at the dealership. The employees are very courteous and helpful. My vehicle was ready within 2 hours as promised.
This service that came to my home to correct a recall was so wonderful for me! It eliminated waiting at the dealership and only took about 30 minutes. The service technician was very nice and courteous and explained the procedure. Jasmine also helped so much setting up this service and made this an easy process. She was kind and helpful and made the entire experience so easy.
Always experience personal service and always know thing are done right! Thank you Kevin Holland
Super awesome grate people love dealing with the management. Super kind and fast.thank you
Rountree has always tried to helps us out my wife and I have purchased several vehicles.Wanted to Thank Adam in sales for always going above and beyond he’s always been right there when ever I call if can’t him at that time he always returns my phone call.Also the service department has been very helpful,Chelsea our service advisor made sure we where taken care of, Thanks again to the Rountree team. Jeff and Nancy Cooper
I love this dealership.
Always quick and friendly service. Well kept waiting area. My go to dealership for car service.
Took care of my needs as fast as they could to help are business get back on road. Very polite too.
The service was done in a timely manner, and the service rep keep me informed about other service that was needed.
Great service advisor and service was done on time and done right. I will definitely be back when I have a service need
Great service ....took vehicle in for service and only had ro wait minimal time great service rep
Very satisfied with service thank you will come again if need be. Thanks very much
Great dealership. Great service writer service. Service writer courteous personable very knowledgeable is on top of things with your vehicle. It is a pleasure to do business with Rountree.
My salesman was very helpful in procuring me the best deal making the process very enjoyable
Fast, courteous and thorough. Excellent in all aspects. Earl has taken care of me for several years and always look forward to him making sure my truck is serviced.
Service Advisor Earl was very courteous & proficient regarding quote, time and completion of the job
Vehicle service was wonderful and timely. The lady that helped me was knowledgeable and very friendly. She showed great deal of concern for me as well as my vehicle.
Quinton was fantastic! Great truck and deal was great! I live in CO and it was worth making the trip for my Ford F-250.
Clean facility, salesman easy to work with, the finance manager was a bit plushy with the extended warranty plans. I had to state three times that I didn't want any extended warranty, it's way too expensive. Overall I had a good experience at Roundtree.
Very attentive, responsive and professional . The salesman made my experience wonderful. All my questions and concerns were answered.
The service writer came out as soon as I pulled up. Service was complete in a timely manner.
Unfortunately the Service Advisor was rude 347490 other than that so far so good. Thanks
Rountree Ford did an excellent job repairing my two issues. It took a little while to get diagnosed due to manning shortage and then parts arrival, but overall I am pleased.
Courteous, dependable and a very professional group of people Recommed this dealership and service department
Jasmine was very efficient and took good care of me. Will look forward to using her the next time.
Did not feel pressured; friendly, helpful people. I would buy from Rountree again. Awesome experience
My initial diagnostic test on my truck was not correct therefore a re-diagnostic check cost me more money, even though the problem was assessed the first time by an auto parts store
Earl was real pleasant to work with. He let me know exactly what the problem was and even let me air out my disagreement with his service plan. He then convinced me why we were making the right choice when I decided to do the work he proposed. Thanks a ton Earl!
Great company. Fast service. Really took care of my needs and let me know if any thing else to be taken care of.
Very clean and organized, excellent customer service, awesome experience, I will most definitely recommend that dealer to anybody.
Extremely down to earth dealership, willing to help customers in any way they can. Truly worth it. Jasmine was such an angel, we look forward to continuing business, primarily due to the care & hospitality provided through people like Jasmine. GIVE HER A RAISE 🙂
Thank you Jasmine!!!Service was excellent and I am definitely gonna refer you guys..Thanks
Madison Davidson was great and very knowledgeable in her job. Performed with professionalism and recommend using her for your service advisor.
Best dealership in town all employees. Especially Steve. Are the nicest most helpful you could find. The man who drove me home was very nice.
My advisors was professional and courteous. He was also knowledgeable about my provlem and anticipated outcome.
Madison D. was very helpful. Anytime she received any new information about our cars status she would call and let me know. Was very nice. Couldn’t have asked for better service.
Service was great. My service agent, Chelsea Rhymes was fantastic. Great employee. She kept me informed thru the entires service process
Great customer service, and was always updated on the process of what was being done to the car.
Professional, reasonably quick service, honored coupon. Nice front desk lady. Big improvements from a year ago.
Service was just fine and expedient. It was very interesting that the service tech texted me a video showing the work being done and the recommendations from his vehicle inspection.
Took me on short notice and turned my service in less than two hours. Service rep(Jasmine) did a fine job.
Great service! They fixed my car quickly and were very friendly. Their prices are a little on the higher side.
My salesman was friendly and kept me informed at every step. Very easy to understand
Chelsea is the best Service Advisor at Roundtree Ford Shreveport LA. She is always extremely helpful and attentive.
Patient, professional and understanding of my needs. Quinton provided exceptional service and was caring and very professional from start to finish of my car buying experience. Additionally, Albert, the Business Manager, was detailed, meticulous and helpful in the financial process. Both were wonderful to work with. I would highly recommend Rountree to anyone looking to buy a car with a pain free experience.
Very professional,everything taken care of in a timely manner.Always let me know what was going on Thank you
Great Dealership Mr.Holland goes above and Beyond to ensure that everything is taken care of always.Thanks Mr.Holland
Went in for an oil change Every thing was smooth and easy. Earl was very informative.
Kevin Holland at Rountree was very helpful. Got my tire repaired and delivered my car back to me with in no time.
Good Good Good service experience that I have had here is always good I'm that s why I come her
Very professional and vehicle was repaired quickly. Service advisor was very helpful. and kept me informed about work being done on vehicle.
Customer service was very nice today. Got me in and out. Had a scheduled appointment and waited an hour and half
Chelsea Rhymes did an amazing job getting my Mustang GT approved and repaired!! I wouldn’t trust my Mustang to anyone else but Rountree Ford for any kind of service. Thanks Chelsea!!!!
Good service. Will recommend others to this dealer in the future. Convenient location. Thank you.
My experience was awesome thanks to my advisor Chelsea! 💜🙌